NormanHurst Hotel

We arrived from Ireland on an early morning flight to attend a wedding in the area, our check in wasn't to be until 1430. Jackie at reception and room staff sorted out both rooms for us for 1130 to allow us time to get ready which was so helpful as wedding was at 1530. Thanks again also to Jackie for arranging taxi's and advice about atm locations etc. We had breakfast next morning with plenty of food, tea, coffee etc and breakfast staff were very obliging

Staff are very friendly and helpful Although the decor is a little dated, everything seemed clean and tidy Good location, lots of shops and places for food nearby Plenty of parking, car park can be a little tight but it’s fine Building is interesting, some of the windows have a stained glass type design etc

This is a very peaceful location very close to the people I was here to meet. Advantages of this hotel are the beauty of the building and grounds, the quietness, the off-street parking, the helpful staff, plentiful ground floor rooms, warmth, tea kettle at the ready, hot water in the shower, and a comfortable bed. I was very surprised - and pleased - to find a microwave oven and mini fridge in my room! That isn't unusual in America but these were the first I have found in a UK hotel. I was really happy to see a shower head attached to a hose but even more pleased when the shower head was low enough to reach and fairly easily removed so I could spray water where needed. The staff was very helpful. The man at check-in helped with my luggage, walking me to my room and showing me how the security codes work. After I returned from my meeting the next day the young man cleaning the rooms helped me get back into my room and topped up my supply of sugar packets. When I extended my stay the guy from reception was able to do that from my room and save me the walk back to the main building.

The rooms were nice and clean, location was great, near to the tram station and easy for us to get to our gig at the Emirates. We arrived early as we had to be at our gig early and the staff were amazing, managing to get us checked in early so we wouldn't miss it. In the morning breakfast was lovely with a good selection of food, very hot food and cooked great and once again the staff were fantastic, friendly and helpful.

Friendly prompt efficient attentive customer service from the receptionist and the breakfast waiter. Comfortable spacious clean room, comfy bed. Easy to get a wi-fi signal. Easy to switch on and use the television. Delicious filling breakfast.